Reference

Terms Conditions That Apply to Your nufo77 Account

These terms set out what you agree to when you open and use a nufo77 account, including how deposits via DANA, OVO, and GoPay are handled and what applies in supported regions of Indonesia.

Applies to all account holdersCovers DANA, OVO, GoPay depositsIndonesia-eligible regions onlySubject to local lawUpdated when terms change
nufo77 Terms Conditions That Apply to Your nufo77 Account
ACCOUNT INTEGRITY

How We Protect Your Account Under These Terms

These terms are not just a formality — they define the operating rules that keep your account secure and your funds traceable. We apply account-level security steps including OTP verification on login and withdrawal requests, so no one else can access or move your GoPay or DANA balance without your confirmation. Account data is stored and handled under the data retention conditions described in these terms, and you can request a review of your stored information by contacting support with your account ID.

Data Handling

Account data — including wallet details for DANA, OVO, and GoPay — is stored only for as long as your account is active or as required by applicable rules.

OTP Security

Every login and withdrawal triggers an OTP check sent to your registered mobile number. This step is a condition of these terms and cannot be bypassed.

Retention & Deletion

You can request deletion of your account data by contacting support in writing. We will confirm the action within the timeframe set in our data retention policy.

Dispute Resolution

Wallet transaction disputes — whether via OVO, GoPay, or DANA — are reviewed against our transaction logs. We aim to respond to formal disputes within the period stated in these terms.

TERMS CONTACT

How to Reach Us About These Terms

If anything in these terms is unclear, or if you need to raise a dispute about your account or a transaction made via DANA, OVO, or GoPay, our support team is available to help. You can reach us through the channels below. For wallet-related disputes, have your transaction reference number ready before contacting us — it speeds up the review process. Players in Bekasi and across Indonesia can submit queries through any of these paths.

Live Chat Open the chat window from any page in your account. Quote your account ID and the transaction reference for faster handling of terms or payment queries.
Email Support Send a detailed account of your query to our support address. Attach any wallet screenshots from DANA, OVO, or GoPay to help us resolve disputes without delay.
Account Help Centre Visit the Help Centre section inside your account dashboard for written explanations of common terms, wallet rules, and how to submit a formal account complaint.

Common Questions About These Terms

Below are the questions we see most often about how these terms apply to your account, your wallet deposits, and your rights as an account holder. If your question is not covered here, contact our support team directly.

Yes. Every deposit method including DANA, OVO, and GoPay is subject to these terms. Wallet transaction limits and verification steps are part of the conditions you accept when funding your account.

We will notify you of material changes through your registered account contact details before the update takes effect. Continuing to use your account after that date means you accept the revised terms.

Accounts found to have violated these terms — including duplicate registrations or fraudulent wallet activity — may be suspended or permanently closed. Funds under dispute may be held pending review.

Contact our support team with your account ID and a written data access request. We will confirm what account and wallet data we hold and provide it within the timeframe in our retention policy.

Eligibility and applicable rules depend on local law in your region. Access to our platform is available only where local regulations permit, and some account features may vary by region.

Contact support before the new terms take effect and request account closure. We will process the request, return any cleared wallet balance, and confirm the closure in writing.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.